Privacy & Cookie Policy - Bin Rafiq Travels

Privacy Policy

At Bin Rafiq Travels, the privacy of our agent partners is a top priority. This policy outlines how we collect, use, and protect your business and personal data on our B2B platform.

What We Collect

Agency Information: Company name, contact person's name, email address, and mobile number provided during registration.
Booking Data: Details of the group fares you book, including passenger information required by airlines for ticketing purposes.
Anonymous Usage Data: Non-personal data about your interaction with our platform for analytics and performance monitoring.

How We Use Your Data

To create and manage your agent account and verify your business credentials.
To process and confirm your group bookings and issue all necessary documentation.
To provide you with effective and timely support regarding your bookings and account.
To analyze platform usage in order to improve our services and user experience.

We will never sell, rent, or misuse your agency's or your clients' data. All information is stored on secure servers and handled with strict confidentiality to ensure your privacy is protected.

Cookie Policy

Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us provide a more personalized and efficient service.

Types of Cookies We Use

Essential Cookies: These are necessary for the core functionality of our agent portal, such as keeping you logged in during a session and managing the booking process. The platform cannot function correctly without them.
Analytics Cookies: These help us understand how our agent partners interact with the platform by collecting information anonymously. This allows us to improve site performance and add features that are most useful to you.

You have full control over your cookie preferences and can choose to disable them through your browser settings. However, please note that disabling essential cookies will prevent you from being able to log in and use our B2B portal.